Monday 19 October 2009

Sending Plants by Mail Order

We often get asked the question "How can you send large plants by post?".

Sending plants by mail order requires a lot of care and attention to ensure the plants arrive at their destination in pristine condition. Having 'road tested' a number of orders from various suppliers we are aware that problems exist in the mail order plant world, ie plants rattling about in ill fitting boxes, wet plant pots dampening the bottom of the cardboard & loose compost coming free from the plants.

Packaging is becoming a speciality here at Scottish Bamboo. A plentiful supply of recycled cardboard ensures that we are able to make bespoke packages to tightly fit even the most awkward shaped package whether it be 1 or 3 plants per box. A good, tight fit ensures that the plants don't rattle about inside the package. We don't scrimp on the watering either (to keep the weight down) prior to dispatch as we feel this is unethical & are always scared that this will compromise the health of the plant when it arrives at its destination. Plastic is wrapped around the plant pots to prevent moisture leaving the roots and dampening the cardboard. All this results in many satisfied customers receiving 1 litre to 12 litre plants via courier ranging from 0.3m to 2.4m in height.

All of our packages are sent on a next day delivery service and the locations of the parcels are traceable throughout the duration of their trip. Any special requests - like leaving it with a neighbour or in the garage - are passed on to the Courier. When your package is dispatched you will receive an email from the Courier advising you that it has been collected from us & you will be advised when you should receive it. In the unlikely event that a problem arises we have a really good relationship with the local Courier office and can normally find an acceptable solution.

Don't be put off with any concerns that you might have about making a large plant purchase online. Put your trust in Scottish Bamboo because we don't mind blowing our own trumpet by saying 'we've got it all wrapped up'.

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